SEPHORA hiring Sales and Service Leader - Full Time in Miami, FL | LinkedIn (2024)

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SEPHORA hiring Sales and Service Leader - Full Time in Miami, FL | LinkedIn (1)

Sales and Service Leader - Full Time

SEPHORA Miami, FL

SEPHORA Miami, FL

1 month ago

See who SEPHORA has hired for this role

  • Report this job

Pay found in job post

Retrieved from the description.

Base pay range

$23.00/hr - $28.25/hr

Job ID: 251651

Store Name/Number: FL-Dadeland (0414)

Address: 7479 N. Kendall Drive, Miami, FL 33156, United States (US)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Key Responsibilities

  • Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephora's standards.
  • Support and Coach Team: Support and coach team members in selling, service, and operations.
  • Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
  • Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
  • Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Qualifications/Experience

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during “peak” retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: Click Here

$23.00 - $28.25/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.

Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.

Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.

Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

  • This job will be posted for a minimum of 5 business days.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Retail

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SEPHORA hiring Sales and Service Leader - Full Time in Miami, FL | LinkedIn (2024)

FAQs

What does a sales and service leader do at Sephora? ›

Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement. Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.

What are Sephora interview questions? ›

Common Sephora Job Interview Questions
  • What do you know about Sephora?
  • How would you handle a difficult customer?
  • What do you think sets Sephora apart from other beauty retailers?
  • (If you have prior service experience) Can you tell me about a time when you went above and beyond for a customer?

What is the highest paying job at Sephora? ›

What is the highest salary at Sephora? The highest-paying job at Sephora is a Senior Vice President New Ventures with a salary of $504,560 per year (estimate). What is the lowest salary at Sephora? The lowest-paying job at Sephora is a Part Time Cashier with a salary of $32,738 per year (estimate).

How much commission does Sephora pay? ›

No they do not offer commission for sales. Sephora does not want there employees to JUST focus on sales. I mean of course you want to sale but sephora believes that if they were to offer commission then employees will try to get competitive when in all honesty our main focus needs to be on our clients.

How long is the hiring process at Sephora? ›

On average, from getting accepted for an interview to actually getting a formal offer can take around 18-20 days. If this is for a management position, it can take longer as they'll want you to meet different parts of the management team to see if you'd be a good fit.

Should I wear all black to a Sephora interview? ›

Dress professional, preferably in Sephora colours. You can never go wrong with black. Full face of make-up.

Should I wear makeup to a Sephora interview? ›

Full face makeup, eyeshadow, bold lip, pull out all the stops that you got haha. Use your makeup skills to create something different (ex: a double winged liner, bold brows, contour, etc) to show off your skills. Think it through, don't just compile everything you know into one look haha.

What is a sales and service leader? ›

The sales leader sets the goals and tone for the entire sales team. They create the sales guide, sometimes referred to as a sales playbook, to define the goals, vision, culture and sales processes that lead their team to success.

What does a Sephora sales and service coordinator do? ›

You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion for retail sales and service and love being part of a team, this is the perfect role for you.

What does a team lead do at Sephora? ›

The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas.

What does a lead beauty advisor do at Sephora? ›

As a Beauty Advisor, you are the face of Sephora who inspires and help our customers become the best version of themselves.

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